55 Tchaikovsky St., Saint-Petersburg, Russia
+7 (812) 600-24-10
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Advantages of booking on the site:

Best Price Guaranteed

Payment without commission by card of any bank

Instant confirmation

Free Wi-Fi throughout the hotel

Great breakfasts

For reservations of 7 nights or more, a gift transfer

Free bottle of water

Pets allowed

Children under 5 years stay free

The ability to independently change your reservation in your account

A nice birthday bonus

PAYMENT METHODS. TERMS OF PAYMENT AND CANCELLATION OF BOOKINGS

Payment by cash or credit card at the hotel

Payment and prepayment for the reservation can be made directly at the reception of the hotel "Grand Hotel Tchaikovsky" at the address: St. Petersburg, Tchaikovsky street, d. 55

The hotel accepts visa card / Mastercard / Maestro
Payment on receipt in cash at the branch of Sberbank or by card via Sberbank Online (for Russia)*

For payment by cash receipt is necessary:

- request a receipt from the hotel administrator by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.;
- contact the operator or use the payment terminal in any branch of Sberbank.

To pay by card on a receipt through Sberbank Online, you need:

- request a receipt from the hotel administrator by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.;
- select "Payments" - "To another Bank account" in Sberbank Online;
- enter in the "Account" current account of the receipt;
- specify the reservation number and the last name of the guest in the payment.
* commission may be charged

Online payment by credit card via ReserveMaster

Payment and prepayment for the reservation can be made online through the ReserveMaster electronic payment system using Visa / Mastercard / MIR / JCB.
For payment by this method, you must click on the link and enter the necessary data.
In the ReserveMaster system the security of payments is ensured by using the SSL Protocol to supply confidential information from the client to the server of the ReserveMaster system for further processing. Further transfer of information is carried out through closed banking networks of the highest degree of protection. Information about your credit card is stored in encrypted form and is available only for you.
Payment is considered to be made after authorization of your credit card. Payment by credit card by filling in the authorization form and remote debiting by the hotel (remotely by credit card Visa, MasterCard, Maestro)
After confirming your reservation the hotel reservation manager will send an authorization form and further instructions by email.
The hotel accepts payment by credit card Visa card / Mastercard / Maestro

TERMS, CONDITIONS OF PAYMENT AND CANCELLATION OF BOOKINGS.

Depending on the chosen tariff, the number of people in the reservation, as well as the season, the group of hotels GoldenAge set different conditions for cancellation and payment of reservations. Individual guests - guests occupying up to 5 rooms at a time; Group - guests occupying 5 or more rooms at the same time.

For group bookings, the terms of payment and the free cancellation period differ from the conditions for individual guests. After booking you will be contacted by the manager of the reservation department and will be informed the conditions.